I would love to give this company 5 stars as they helped me in a time of need the same day I called them. They coated six showers in Epoxy. They did of course charge me for the rush service. Why 1 star? The epoxy shower coating started pealing off the wall two days after installation. Here is where the story begins. I called the owner a few days after we noticed the epoxy was already coming off. It took about 5 phone calls to reach him and he DID eventually come out and look at the problem. It took another two weeks to reach him again. He acknowledged we were still waiting on him to fix the epoxy. Two more weeks go by in which I called him and had co-workers call him (about 12 calls in total). We eventually got a call back from his associate who scheduled us on a Monday and Tuesday. The re-work required us to close our store completely. I was of course not happy about this, but did indeed stop taking reservations for these two days in order to get the work done.... can you guess what ...