I verbally contracted with 5-star to provide a DJ for a party. I prepaid the total. The DJ was supposed to be there at 5 to set up before the party started at 6. I arrived at the venue at 5, at 5:30 still no DJ. I called and they said ...

I verbally contracted with this company to provide a DJ for a birthday party. They required prepayment of the total fees. The DJ was supposed to be at my party at 5 to set up and go over music desired before the party started at 6. I arrived at the venue at 5, at 5:30 still no DJ, I called the company back and they apologized and said the best they can do is send out the equipment and we would have to run the music ourselves, and provide the music. Nothing was said about choosing the equipment to rent or a confirmed price. They did however say they would credit my card back some money, nothing was set as far as the total. When the equipment was delivered, the woman who delivered it said that my card had already been credited back and that they apologized. She informed me that the DJ was supposed to pick up equipment from them at 3 and he never showed up. They knew at 3 that he wasn't going to show and yet they did nothing. The equipment didn't get set up and running until after ...