I went after reading the review from hkdoublelatte so I was apprehensive.
When I went in a potential customer was being helped by two people. I could tell he was very new to R/C but they were asking him a lot of questions to help him determine which car/truck was most appropriate. Someone was still helping him when I left about 10-15 minutes later so they appear very patient.

When I asked for help the older man was very knowledgeable and helpful. I have some background in R/C years ago and it was obvious that he has been around R/C many, many years. The only reason I didn't give him 5 stars is because I have only been there once so I don't know the place well. I will try some other hobby places but I may purchase my R/C here. The prices are OK too.

It was my first (and the last) visit of this store. There is an old mexican guy working there being so unhelpful and extremely unfriendly. Highly not recommanding this store for anyone.