Gifted management, hair not so much
This is a very well-run salon, conveniently located. The owners clearly know what they are doing in terms of creating a personable aura; new customers are given a tour and introduced to the owners, the reception area is comfortably arranged, you are given a little back rub when your hair is shampooed, beverages are on hand and offered frequently. Throughout the salon are interesting displays of the salon's press coverage throughout the years, which has been extensive.
The owner who cut my hair was friendly and interesting. Most regretably, my haircut is uneven, not at all what I requested, and I am going to have to find a place to get it corrected in the immediate future. The color was O.K. but overall for $200 (close to $300 once I purchased a product and added tips) I was hoping for a significantly better experience.
Addendum: Just after I finished writing the above review, my 16 year old son came into the room, looked at me and said in a kind tone of voice: "Mom, I hate to tell you this, but that haircut makes you look a lot older." This is a teenager who doesn't even notice his own hair, let alone other people's. I had not discussed this haircut with anyone in my family at all, so it must be worse than I had originally thought. Bummer.
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